Solutions
Order Management
Blue Yonder helps retailers and distributors manage complex order networks, meet rising expectations and orchestration inventory, order orchestration, fulfillment, and returns across one unified order lifecycle.
- Order Management & Commerce
From click to delivery, return, and back
AI-driven precision for every order promised
Blue Yonder’s composable Order Management is powered by AI assistance embedded in every operational role, agentic fulfillment optimization, and ML-driven order sourcing, orchestrating perfect orders at hyperscale.
Proven at hyperscale, with the outcomes to match
>0B+
SKUs supported with accurate availability and delivery promises at peak
>0M
returns handled each year
Over
0%improvement in delivery promise accuracy via AI/ML optimization
Adored by brands, recognized by analysts
Blue Yonder was named a Leader in the IDC 2026 Worldwide AI-Enabled Order Orchestration and Fulfillment Applications Vendor Assessment
Capabilities
Accelerate your omnichannel capabilities with Cognitive solutions for Order Management that is AI-native, composable and integrated in real-time
AI-powered inventory intelligence and promise accuracy
Combine real-time availability with ML that continuously predicts stockouts, optimizes safety stock, and generates autonomous delivery dates, unifying inventory across e-com, stores, DCs, in-transit, drop-ship, and returns.
Every order promise, backed by AI-driven confidence
Make every promise with ML-backed availability and inventory visibility. Autonomous delivery dates, live reservations, and demand-linked fulfillment prevent overselling and lift conversion including B2B specific features such as time-phased, contract-aware promising for wholesale and multi-region environments.
Orchestrate perfect orders with agentic fulfillment and sourcing optimization
Gain visibility into how every order is optimized – before it’s placed – and every exception before it escalates. Our AI-native OMS continuously evaluates cost, capacity, SLA risk, inventory health, and margin - sourcing and fulfilling each order optimally, with or without human intervention.
Role based store execution with embedded AI assistance
A single console that streamlines picking, packing, and customer handoff across store, online, and hybrid fulfillment. Simple, configurable and agentic: Store Fulfillment has embedded AI assistance that guides store associates through every task, so ramp-up is faster and peak volumes are handled without breaking service.
Automatically rebalances inventory and paths when disruptions hit
Real-time inventory reallocation powered by ML to simulate fulfillment scenarios before committing, with autonomous action to protect margin and service through peak, disruption, and supply or demand shocks.
Benefits
Make the promise, keep the promise, profitably
Enhance performance and growth with Professional Services
Partner with Blue Yonder Professional Services to get the most value from your Blue Yonder solution—faster time to value, solution expertise and a proven track record of success. Our Services Team is with you every step of the way to create a modern and resilient supply chain.
Case Studies
Success stories in Order Management & Commerce
Learn how Stanley 1913 processes major product launches and bulk orders in minutes with Blue Yonder.
REI is a specialty outdoor retailer and the nation’s largest consumer co-operative with a growing community of over 23 million lifetime members and more than 182 stores. REI is on a mission to put the customer at the center of everything they do from improving the customer journey to meeting their values with sustainable options. Amit Kulkarni, Technology DVP at REI describes how they are taking friction out of the omni-channel experience, bringing visibility to a wide array of fulfillment options, and optimizing accurate delivery dates that customers can confidently trust, all while empowering their customers with choice.
Asda is one of Britain’s leading retailers with a unique position in the market. In this “Supply Chain’s Digital Disruptors” Blue Yonder Live session, Asda’s CIO, Carl Dawson speaks with Blue Yonder’s CRO Corey Tollefson to discuss how Asda is transforming its supply chain with the help of Blue Yonder
Related resources
Increase Conversion Rates and Drive Intelligent Fulfillment with Order Management Microservices
Solution Overview
Increase Conversion Rates and Drive Intelligent Fulfillment with Order Management Microservices
With the rapid growth in online retail, it’s more essential than ever to offer a stellar online shopping experience to your customers. Learn how Blue Yonder’s flexible order management microservices help retailers like yours optimize the entire ...
Achieving Seamless Orchestration by Synchronizing Execution
Thought Leadership
Achieving Seamless Orchestration by Synchronizing Execution
Maximizing your technology investments and your logistics results requires careful orchestration of systems, data, and processes between tools such as your Order, Warehouse, and Transportation Management Systems. Learn how you can achieve supply chain ...
5 Reasons You Need Intelligent Order Decisioning
Thought Leadership
5 Reasons You Need Intelligent Order Decisioning
This e-book defines the path to improved margins, conversion rates and other omni-channel success factors: Intelligent Order Decisioning.
Build vs Buy: A Look Into Blue Yonder's Hybrid Approach
Thought Leadership
Build vs Buy: A Look Into Blue Yonder's Hybrid Approach
Today's omni-channel landscape means you need real-time data and visibility. Should you buy off-the-shelf solutions? Or build your own capabilities? Blue Yonder offers the best of both worlds - cloud-delivered microservices that are easy to launch, and ...
Third-Party Logistics Order Management
Solution Overview
Third-Party Logistics Order Management
Provide your customers an end-to-end solution from “click to deliver." Blue Yonder’s Commerce and Order Management solutions are comprised of cloud-native, augmentative microservices that 3PL providers can offer to their customers as value-added services.
Buyers Guide Order Management Built for B2B
Thought Leadership
Buyers Guide Order Management Built for B2B
Blue Yonder's purpose-built order management system offers a composable microservices architecture, real-time inventory and order data, and an intelligent rebalancer, providing a solution to the limitations of relying on ERP systems for order management. ...
