- Order Promising & Optimization
Overview
Make Order Promising Accurate and Faster
Give your customers the experience they want - accurate, real-time availability with personalized, market-based options for order fulfillment.
0%
less overtime
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accurate daily forecast
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increase in customer satisfaction
Features & Capabilities
Accuracy and Transparency across the Journey – for You and Your Customers
Accuracy in delivery dates by fulfillment channel
Show accurate delivery dates for each channel based on intelligent sourcing of ideal fulfillment locations.
Lower Cost to Serve
Benefit from ML-powered intelligent sourcing to optimize fulfillment by simulation and prediction of cost, location, speed, margins and other business critical KPIs for an ideal ROI.
Better customer experience
Process all orders in the best and fastest possible way through optimal decision-making which inventory to use for which order: Satisfy your customers and provide an easy and fast order process and accurate delivery dates.
Make promises you can keep
Avoid stockouts or processing delays: Optimally choose which inventory to source for made orders and forecast process time and delivery accurately to build customer trust and satisfaction.
Smart resource allocation
Increase efficiency by thoughtful allocation of available labor and delivery resources to optimize order promising and fulfillment decisions.
Fulfillment Optimization Resources
Gain insights and plan ahead in your order sourcing strategies via advanced ML algorithms and AI capabilities embedded in our fulfillment sourcing simulators, sourcing dashboards that optimize your order promising routes.
Key Benefits
Leverage artificial intelligence to commit and process orders in the most optimized manner
Build Customer Trust
Benefit from AI-tools and provide greatest possible availability and optimized delivery speed, fulfillment and order-forecast accuracy to enhance customer satisfaction, trust and conversions.
Optimized Order Fulfillment
Blue Yonder's Order Promising & Optimization solution allows efficient inventory management, order routing and data integration to ensure accurate, cost-effective, and best possible inventory utilization to ensure delivery across all sales channels.
Optimal Decisions and Business Planning
Robust data interfaces and reporting tools streamline order processing, support issue resolution, and facilitate accurate forecasts and proactive business planning.
Work smarter with Blue Yonder
Head of Commerce/ Digital Commerce
Enhance efficiency, profitability, and customer satisfaction levels
Enhanced Customer Experience and Satisfaction
Provide personalized shopping experiences, real-time availability and expose information that is refreshed in milliseconds to increase customer satisfaction and conversion rates.
Optimized Inventory Management and Reduced Costs
Maintain optimal stock levels across multiple locations, preventing both stockouts and overstock situations. Thus, reduce the need for emergency restocking and minimize holding costs.
Improved Decision-Making and Strategic Planning
Make informed decisions regarding procurement, distribution, and sales strategies based on comprehensive data on inventory levels and locations. Analyze trends and predict future inventory needs with greater accuracy and deliver with reliability and speed.
Case Studies
Success stories in Order Promising & Optimization
The largest U.S. retailer of pet products and services, Petco was ready to offer their customers a buy online, pick up in store (BOPIS) capability: but to achieve their vision, they needed our help. Discover how Blue Yonder helped the business successfully deploy their BOPIS project across all 1,500 retail locations in less than four months.
Adored by brands, recognized by analysts
Blue Yonder named a Representative Vendor in the Gartner® Market Guide for Distributed Order Management Systems
Blue Yonder named a leader in the IDC 2023 Retail Order Orchestration and Fulfillment MarketScape
Related Resources
5 Reasons You Need Intelligent Order Decisioning
Thought Leadership
This e-book defines the path to improved margins, conversion rates and other omni-channel success factors: Intelligent Order Decisioning.
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