Supply Chain Order Management

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

In this survey of nearly 700 businesses, we asked supply chain leaders about their ambitions, fears, goals and strategies. Find out the overall direction of the industry, the state of the art of supply chain management, why optimism remains strong and which key actions are being prioritized to achieve strategic goals like building resilience, implementing new technology, and becoming more sustainable.

Beyond Silos: Evolving to an Enterprise Supply Chain

Incisiv explores the significant transformation underway in modern supply chains, detailing the shift away from fragmented processes and point solutions to more agile platforms and collaborative workflows. This evolution addresses systemic issues such as inflexibility and disconnected communication, enhancing supply chain responsiveness, sustainability, and profitability.

Solutions

Order Promising & Optimization

Process all orders fast and efficiently at optimal cost. You know you will keep every promise you make to satisfy your customers.

Order Promising & Optimization

Overview
Features & Capabilities
Key Benefits
Case Studies
Related Resources

Overview

Make Order Promising Accurate and Faster

Give your customers the experience they want - accurate, real-time availability with personalized, market-based options for order fulfillment.

less overtime

accurate daily forecast

increase in customer satisfaction

Features & Capabilities

Accuracy and Transparency across the Journey – for You and Your Customers

Accuracy in delivery dates by fulfillment channel

Show accurate delivery dates for each channel based on intelligent sourcing of ideal fulfillment locations.

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Lower Cost to Serve

Benefit from ML-powered intelligent sourcing to optimize fulfillment by simulation and prediction of cost, location, speed, margins and other business critical KPIs for an ideal ROI.

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Better customer experience

Process all orders in the best and fastest possible way through optimal decision-making which inventory to use for which order: Satisfy your customers and provide an easy and fast order process and accurate delivery dates.

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Make promises you can keep

Avoid stockouts or processing delays: Optimally choose which inventory to source for made orders and forecast process time and delivery accurately to build customer trust and satisfaction.

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Smart resource allocation

Increase efficiency by thoughtful allocation of available labor and delivery resources to optimize order promising and fulfillment decisions.

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Fulfillment Optimization Resources

Gain insights and plan ahead in your order sourcing strategies via advanced ML algorithms and AI capabilities embedded in our fulfillment sourcing simulators, sourcing dashboards that optimize your order promising routes.

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Key Benefits

Leverage artificial intelligence to commit and process orders in the most optimized manner

Build Customer Trust

Benefit from AI-tools and provide greatest possible availability and optimized delivery speed, fulfillment and order-forecast accuracy to enhance customer satisfaction, trust and conversions.

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Optimized Order Fulfillment

Blue Yonder's Order Promising & Optimization solution allows efficient inventory management, order routing and data integration to ensure accurate, cost-effective, and best possible inventory utilization to ensure delivery across all sales channels.

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Optimal Decisions and Business Planning

Robust data interfaces and reporting tools streamline order processing, support issue resolution, and facilitate accurate forecasts and proactive business planning.

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Work smarter with Blue Yonder

Head of Commerce/ Digital Commerce

Enhance efficiency, profitability, and customer satisfaction levels

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Enhanced Customer Experience and Satisfaction

Provide personalized shopping experiences, real-time availability and expose information that is refreshed in milliseconds to increase customer satisfaction and conversion rates.

Optimized Inventory Management and Reduced Costs

Maintain optimal stock levels across multiple locations, preventing both stockouts and overstock situations. Thus, reduce the need for emergency restocking and minimize holding costs.

Improved Decision-Making and Strategic Planning

Make informed decisions regarding procurement, distribution, and sales strategies based on comprehensive data on inventory levels and locations. Analyze trends and predict future inventory needs with greater accuracy and deliver with reliability and speed.

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Enhance performance and growth with Professional Services

Partner with Blue Yonder Professional Services to get the most value from your Blue Yonder solution—faster time to value, solution expertise and a proven track record of success. Our Services Team is with you every step of the way to create a modern and resilient supply chain.

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Case Studies

Success stories in Order Promising & Optimization

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Adored by brands, recognized by analysts

A Representative Vendor in the Gartner® Market Guide for Distributed Order Management Systems

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IDC Names Blue Yonder a Leader in the MarketScape: Retail Order Orchestration and Fulfillment 2023 Vendor Assessment

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Related Resources

5 Reasons You Need Intelligent Order Decisioning

Thought Leadership

5 Reasons You Need Intelligent Order Decisioning

This e-book defines the path to improved margins, conversion rates and other omni-channel success factors: Intelligent Order Decisioning.

Gain an Accurate View of Inventory Availability and Omni-Channel Fulfillment Options

Thought Leadership

Gain an Accurate View of Inventory Availability and Omni-Channel Fulfillment Options

Is your organization built to deliver the new retail experience your customers expect? Learn how businesses like yours can harness Blue Yonder commerce solutions to gain the actionable insights and real-time inventory visibility and availability they ...

Inventory Availability and Order Optimization

Solution Overview

Inventory Availability and Order Optimization

Discover how Blue Yonder can help you deliver customer centric while managing the challenges of channel proliferation and the continued expansion of customer fulfillment options.

Order Promising & Optimization

Unlock 12x ROI with a true end-to-end supply chain platform

End-to-End Planning & Execution

Blue Yonder Network

AI & Machine Learning

Data Cloud & Platform

Composable Journeys

Professional Services

User Experience

Our solutions have the power to unveil the hidden.

ICON 2026

Blue Yonder unveils advanced AI-driven Cognitive Solutions

Accelerate Informed Decisions With AI Built for Supply Chain

Demystifying AI for Supply Chain Leaders

Reorganizing for AI: How Supply Chain Leaders Have to Adapt

Success stories showcase the transformative impact we've had on their businesses.

DHL

Carlsberg Group

Walgreens

Browse all our resources: whitepapers, guides, reports and more.

How AI-Enabled Planning Will Improve Your Supply Chain Performance

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

Beyond Silos: Evolving to an Enterprise Supply Chain

ICON 2026

Order Promising & Optimization

Make Order Promising Accurate and Faster

Accuracy and Transparency across the Journey – for You and Your Customers

Accuracy in delivery dates by fulfillment channel

Lower Cost to Serve

Better customer experience

Make promises you can keep

Smart resource allocation

Fulfillment Optimization Resources

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Leverage artificial intelligence to commit and process orders in the most optimized manner

Build Customer Trust

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Optimized Order Fulfillment

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Optimal Decisions and Business Planning

Loading component...

Work smarter with Blue Yonder

Head of Commerce/ Digital Commerce

Loading component...

Enhance performance and growth with Professional Services

Loading component...

Success stories in Order Promising & Optimization

Loading component...

Adored by brands, recognized by analysts

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Related Resources

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Any questions?

Let’s talk!

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Why Blue Yonder

About Blue Yonder

Partners

Unlock 12x ROI with a true end-to-end supply chain platform

End-to-End Planning & Execution

Blue Yonder Network

AI & Machine Learning

Data Cloud & Platform

Composable Journeys

Professional Services

User Experience

Our solutions have the power to unveil the hidden.

ICON 2026

Blue Yonder unveils advanced AI-driven Cognitive Solutions

Accelerate Informed Decisions With AI Built for Supply Chain

Demystifying AI for Supply Chain Leaders

Reorganizing for AI: How Supply Chain Leaders Have to Adapt

Success stories showcase the transformative impact we've had on their businesses.

DHL

Carlsberg Group

Walgreens

Browse all our resources: whitepapers, guides, reports and more.

How AI-Enabled Planning Will Improve Your Supply Chain Performance

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

Beyond Silos: Evolving to an Enterprise Supply Chain