- Order Orchestration
Overview
Orchestrate Better Order Execution. Everywhere.
Flexibility, accuracy and a consistent customer experience: Orchestrate your orders across internal and external systems throughout the entire order lifecycle.
<0%
gains in e-commerce revenues
0 days
from inception to full deployment
0ms
response times for all inventory and fulfillment queries
Features & Capabilities
Scale up Your Entire Order Management
Steady process optimization
Faster, intelligent, more efficient, less costs: Blue Yonder Order Orchestration enables you to optimize your order processing continuously by automatically selecting the best fulfillment options.
Full customer engagement
Utilize customer profiles, order history, search interests, and fulfillment data to provide appropriate product suggestions. Offer personalized and persuasive customer service both before and after the sale, thereby enhancing loyalty and boosting sales.
Track orders across transition states
Keep the customer informed by notifying them about all milestones during the order and delivery process: Forecast fulfillment accurately, consider possible delays in advance and communicate each operation step transparently and reliably.
Perfect execution despite any complexities
A solution that seamlessly integrates your entire dataset—regardless of complexity. It harmonizes order tracking, inventory availability, supply, logistics, and potential impacts, ensuring efficient and cost-effective order operations.
Optimized resource planning
Ensure warehouse and shop capacity is aligned with anticipated demand for more efficient resource utilization, better use of available space, optimal replenishment and efficient deployment of labor.
Key Benefits
What you can achieve with Blue Yonder
Seamless Order Management From First Click to Delivery
Seamlessly aggregate, manage, orchestrate, and process orders across all channels and sources, including digital, B2B, stores, call centers, and online marketplaces. Schedule, modify, and support the complete order lifecycle with a single source of truth, ensuring the best assortment, reliable availability, and fast delivery.
Build Trust with Real-Time Customer Updates
Provide real-time insight and transparency with accurate tracking information from first click to delivery. Leverage advanced ML algorithms and AI capabilities to generate actionable insights and predict potential issues that might impact or delay delivery - and inform your customers immediately.
Outstanding Speed and Scalability
By processing thousands of transactions per second, Blue Yonder delivers the speed and response time customers expect. Utilize cloud-native microservices designed for scalability, continuous updates, and seamless integration with external systems.
Work smarter with Blue Yonder
Head of Commerce/Digital Commerce
Enhance efficiency, profitability, and customer satisfaction levels
Enhanced Customer Experience and Satisfaction
Provide personalized shopping experiences, real-time availability and expose information that is refreshed in milliseconds to increase customer satisfaction and conversion rates.
Optimized Inventory Management and Reduced Costs
Maintain optimal stock levels across multiple locations, preventing both stockouts and overstock situations. Thus, reduce the need for emergency restocking and minimize holding costs.
Improved Decision-Making and Strategic Planning
Make informed decisions regarding procurement, distribution, and sales strategies based on comprehensive data on inventory levels and locations. Analyze trends and predict future inventory needs with greater accuracy and deliver with reliability and speed.
Provide personalized shopping experiences, real-time availability and expose information that is refreshed in milliseconds to increase customer satisfaction and conversion rates.
Optimized Inventory Management and Reduced Costs
Maintain optimal stock levels across multiple locations, preventing both stockouts and overstock situations. Thus, reduce the need for emergency restocking and minimize holding costs.
Improved Decision-Making and Strategic Planning
Make informed decisions regarding procurement, distribution, and sales strategies based on comprehensive data on inventory levels and locations. Analyze trends and predict future inventory needs with greater accuracy and deliver with reliability and speed.
Adored by brands, recognized by analysts
Blue Yonder named a Representative Vendor in the Gartner® Market Guide for Distributed Order Management Systems
Blue Yonder named a leader in the IDC 2023 Retail Order Orchestration and Fulfillment MarketScape
Related Resources
Increase Conversion Rates and Drive Intelligent Fulfillment with Order Management Microservices
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