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Rexall Pharmacy embarked on a transformative journey to optimize its store operations and meet the growing challenges of modern retailing. The initial hurdles included managing an influx of capital projects without a database of floor plans. This forced the pharmaceutical retailer’s teams to work outside its database to extract store details and buyer sales information from other systems. This reliance on external third-party software for rudimentary tasks like conversions and data cleanup led to challenges such as trying to juggle multiple maintenance, space change, and capital projects simultaneously, making it difficult to scale projects effectively. These capital projects included store renovations, expansions, new store openings, and closures.
Finding a new path forward
To address these challenges, Rexall chose Blue Yonder for its strong reputation and its solution’s capabilities and implemented its Space and Floor planning solutions. These solutions facilitated the transition to a centralized, data-driven approach, dramatically improving operational efficiency.
Blue Yonder Floor Planning was instrumental in identifying increased sales potential for capital projects, supporting the expansion of priority categories. Blue Yonder Space Planning helps Rexall identify all positions that an item has faced within a store, as well as redundant facings that are, in turn, decreased. And 3DVR AFP saved hundreds of hours in labor, increased accuracy and reduced delays in making Floor Plans operational.
Seamless implementation with a trusted partner
Rexall's collaboration with Blue Yonder partner Plantensive during the implementation phase was pivotal, offering crucial support and training to its teams, thus ensuring seamless integration and operationalization of the new solutions. Plantensive effectively assisted with behind-the-scenes fixes in real-time to ensure any issues were quickly addressed without impacting stores.
By transforming its operations with Blue Yonder solutions, Rexall not only enhanced its operational efficiency, but also identified new revenue opportunities. This successful journey highlights the critical importance of integrating advanced technology into retail operations, setting the stage for future growth and innovation.
