Store Returns
Empower your stores to handle returns efficiently while maximizing value recovery and enhancing customer satisfaction.
- Store Returns
Seamless store returns with intelligent decisioning
Average ecommerce return rate
Returned goods sent to landfills annually
Average cost of processing a return
Powerful tools to transform your store returns process
Flexible tools for seamless returns processing
Smarter decisions for every return
Leverage AI-powered decisioning to determine the best course of action for every return. Whether it’s retaining items in store, sending them to a distribution center, or identifying and routing them to third-party vendors, this capability ensures maximum value recovery and operational efficiency.
What's possible with Blue Yonder Store Returns
Improve the margin recovery of returns
Streamline store operations
Eliminate unnecessary handling and re‑work by enabling associates to make the right disposition decision immediately at the point of return.
Increase associate productivity
Clear, guided instructions—accessible through integration with the Point of Sale or via a mobile application—simplify and speed up the return process.
Work smarter with Blue Yonder
Streamline in-store returns
Provide store associates with intuitive tools, integrated into your existing POS system, to handle returns efficiently and reduce operational strain.
Maximize inventory value
Ensure returned items are handled strategically, whether retained in-store or sent elsewhere, to maximize resale opportunities and reduce unnecessary markdowns.