Returns Orchestration

  • Returns Orchestration

Solutions

Returns Orchestration

Implement intelligent rules to treat each return in the best way, optimized according to the item, condition, customer, location and business need.

Overview

5 Ways Returns Management Reduces Costs

A digitized approach to returns management makes a huge difference to a retailer’s bottom line. Here’s why.

person scanning a parcel with handheld device

Reduce Complexity and Costs for Your Reverse Logistics

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$0 Billion

approximate processing costs

Less than 1/0

of returned goods are sold at full price

0%

of shoppers have ordered more than one item with the intention of returning

Features & Capabilities

An Advanced Rules Engine to Orchestrate Returns

Intelligent Routing

Direct parcels to the right place using the ideal logistics method based on weight, size, reason code, SKU, consumer, value & inventory strategy.

retunrs orchestration

Configure and enforce policy

Prevent returns that don’t match your custom policies, offer discounts instead of returns for particular items, and instantly refund customers in specific segments.

return orchestration product screenshot

Customizable Reason Codes and Rules

Set unique reason codes and rules so the decisioning engine can inform the best disposition channel for any given item.

retunrs orchestration

Key Benefits

What’s Possible with Returns Orchestration

Drive more revenue from returns

Resell a greater percentage of returned inventory at a higher price by processing returns more rapidly and intelligently.

parcels on a conveyor belt in warehouse

Maximum routing efficiency

Reduce transportation costs and emissions by routing each item to the right location with the right logistics method.

person loading parcels into a courier van

Cut down waste

Prevent out-of-policy items being returned and resell more returns, reducing waste and overstock.

large pile of unopened parcels

Work smarter with Blue Yonder

person holding a mug

Supply Chain Director

Reduce supply chain costs

Reduce supply chain and transportation costs of returns by making automated, intelligent routing and shipping decisions.

Rapid, Efficient Returns

Process returned stock more rapidly and ensure it is dispositioned more efficiently by coordinating stock levels across stores and distribution centers.

Integrate Rapidly and Build Iteratively

Immediately integrate with your existing order management and warehouse management systems and use Blue Yonder’s solutions to build what you need, when you need it.

Case Studies

Success stories in Returns Orchestration

Related Resources

Any questions?

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