Expert Interview: The Evolution of Commerce, E-Commerce and Returns

Expert Interview: The Evolution of Commerce, E-Commerce and Returns

Hear from our General Manager of Commerce and Returns Casey Chroust, and our VP of Product for Returns Bob Griffiths, on the evolution of commerce, e-commerce and returns, and six key takeaways shaping the future—from keeping the promise and making returns part of the buying experience, to using AI, data and intelligence to unlock the value of returned inventory and enable truly omnichannel returns.