Cognitive Solutions for Execution

1H 2026 Release

What’s new for Cognitive Solutions for Execution

  • Cognitive Solutions for Execution

Warehouse Management Solution

Orchestrated warehousing powered by predictive intelligence

Blue Yonder 2026.2 improves warehouse productivity and operational performance through AI-powered orchestration, real-time labor intelligence, workforce management, predictive analytics, and proactive execution that help organizations optimize resources, increase throughput, improve fulfillment accuracy, and respond faster to changing business conditions.

Key enhancements include:

  • Advanced Slotting Visual Heatmaps: Provide warehouse managers with instant visual insight into inventory placement efficiency. Interactive heatmaps overlay travel time and slot accuracy on a warehouse map so operators can identify where inventory positions deviate most from optimal recommendations and prioritize the highest value moves.
     
  • Shift Launch Dashboard: Gives warehouse leaders a real-time view of workload, resource allocation, and priorities at the start of a shift. It uses predicted machine learning pre-shift forecasts to support proactive shift planning and adaptive execution.
     
  • ML Intraday Labor Insights: Continuously update labor forecasts throughout the day using real-time inputs such as orders, receipts, task volumes, and labor availability. This helps managers identify labor gaps, timing pressures, and emerging risks before they impact performance.
     
  • Analyst Workbench for Warehouse Labor Management: Enables unified, role-based labor performance analytics across all warehouses. It provides advanced KPI reporting from WLM and WMS data, helping leaders identify efficiency opportunities, forecast savings, analyze lost time, and improve multi-site decision-making.
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Transportation Management Solution

Intelligent End-to-End Control

Blue Yonder 2026.2 helps organizations improve transportation performance through greater visibility, control, and intelligence across transportation planning and execution workflows. These innovations power the transition from reactive execution to more proactive, AI-assisted transportation management.

Key enhancements include:

  • Transportation Administration Experience: Introduces a modern, portal-based administration experience that provides transportation administrators and super users with centralized access to key system controls, configurations, and operational settings.

  • Centralized Configuration and Governance: Provides a single location for transportation administrators to manage and govern transportation management processes, configurations, and business rules more efficiently.

  • One-Stop Access to Global Settings: Improves setup, administration, and troubleshooting through centralized access to key transportation management settings, including Global Defaults, Audit Configurations, Auto-Tendering, External Mappings, Transaction Management, and Domain Controls.

  • Advanced Global Semantic Search: Enhances usability and productivity through intelligent search capabilities that understand user intent and context, delivering more relevant and actionable results than traditional keyword-based search approaches.
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Order Management

Connected service and fulfillment that build repeat business

Blue Yonder 2026.2 helps organizations deliver superior customer experiences through connected customer service, inventory visibility, fulfillment intelligence, and order management capabilities that improve responsiveness, increase order accuracy, and drive customer loyalty

Key enhancements include:

  • Unified Customer Service Workspace | OMS: The Unified Customer Service Workspace brings customer history, product discovery, inventory visibility, pricing, fulfillment options, payment capture, order management, and returns intelligence into a single view. This enables faster customer service decisions while improving service efficiency, conversion, and customer experience.
     
  • B2B Order Management Enhancements: B2B Order Management Enhancements help customer service and sales teams manage large, multi-line orders more efficiently and accurately. New capabilities include Excel-based uploads, template validation, bulk order capabilities, and quick-entry modes that reduce manual effort and improve order processing.
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Returns Management

Returns transformed into a driver of customer loyalty and profitability

Blue Yonder 2026.2 helps organizations create personalized return experiences, improve dispositioning and inventory visibility, and connect reverse logistics processes to enhance customer satisfaction while maximizing recovery value.

Key enhancements include:

  • Personalized Returns Experience: Enables retailers to tailor return policies, refund options, and return experiences based on customer, loyalty, and business context. This improves customer satisfaction and loyalty while maintaining policy control and profitability.
  • Store Credit as a Refund Strategy: Gives retailers configurable rules by customer, product, return date, or return reason, including the ability to offer store credit as the sole option outside return windows. This helps retain revenue, recover margin, and guide customers toward future purchases.
  • Return Order Receiving and Receipt Control: Links returned units to RMAs during warehouse intake, enabling refund-on-receipt while verifying returned items against RMA details. This improves refund accuracy, strengthens inventory integrity, mitigates fraud risk, and increases confidence in reverse inventory.
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