Sustainability has become a business imperative for retailers. Nearly half of retail leaders (49%) report that sustainability is highly important for their KPIs and public perception, in new research from Vanson Bourne on behalf of Blue Yonder. Yet the path to meaningful environmental impact remains frustratingly unclear.
The challenge isn't a lack of commitment. Retailers face mounting pressure from consumers, regulators and investors to reduce their environmental footprint. The problem lies in turning commitment into reality. Traditional supply chain approaches create blind spots that make it nearly impossible to measure progress, engage suppliers effectively or implement changes that work across the entire network.
The solution lies in adopting a networked, end-to-end supply chain approach that connects data and trading partners across the entire ecosystem.
The sustainability gap retailers can't bridge alone
Retailers encounter four critical obstacles when pursuing sustainability goals:
1. Technology and infrastructure limitations plague 30% of retailers
Legacy systems weren't designed to track environmental metrics or coordinate sustainability initiatives across multiple partners. Without the right technological foundation, even basic carbon emission accounting becomes very manual and guesswork-driven.
2. Limited data and measurement capabilities affect 31% of retailers
You can't improve what you can't measure. Retailers lack the tools to accurately assess their carbon footprint, especially when Scope 3 emissions—those generated by suppliers and partners—account for the majority of their environmental impact, and they lack visibility into their trading partners businesses.
3. Supplier engagement challenges impact 32% of retailers
Sustainability requires coordination across every supplier and trading partner, each with different capabilities, priorities, and systems. Aligning these diverse partners around environmental goals proves extremely difficult if they cannot be tied to other business metrics like cost reduction.
4. Operational and logistical complexity increases for 32% of retailers
Every environmental initiative—from sustainable packaging to ethical sourcing—introduces new variables that can disrupt established processes, delay production or increase costs.
These challenges compound when retailers operate in silos, with sustainability teams disconnected from procurement, logistics and operations. The result? Well-intentioned initiatives that fail to deliver meaningful impact or, worse, create unintended consequences elsewhere in the supply chain network.




