2. ROI is about the solution, not the people who use it.
The reason to push for adoption within your company brings us to the second myth: ROI comes from the solution and not the people who use it. Certainly, no tool can provide value if it isn’t used at all. More than that, though, if tools are used incorrectly, even if they are used daily, they can’t deliver optimal ROI.
Invest in solutions that align with your company’s goals, as well as the way your workforce operates. Ask questions about how the new tools can integrate with existing systems, and what changes will be needed. Dive into your standard processes and discuss with your employees the changes that can be implemented immediately and those that will require more time.
The time you spend preparing your team will ensure that you get value out of your new technology right away, and that it grows over time.
3. Adoption works like an on/off switch.
Adoption, much like growth, takes time. While most executives (73%) expect to see the impact of their technology investments within a year, full adoption and integration rarely happen on day one. The more employees explore the platform, uncover new use cases, and share knowledge with colleagues, the more valuable the solution becomes. This is especially true for AI, where algorithms improve predictions and outcomes with each interaction.
The tools you invest in can begin delivering value quickly, but their long-term impact depends on consistent, effective use. That requires a well-planned adoption strategy supported by strong organizational change management. Leaders who view adoption as an ongoing relationship between employees and technology will see the greatest returns in both workforce skills and operational efficiency.
4. AI implementation means a smaller impact made by your workforce.
The fourth myth about AI technology is perhaps the most harmful. Many believe that AI implementation means less work for the people who work at these enterprises. If the value of AI is that it works faster with fewer errors, the theory goes, how can humans compete?
In truth, AI is just another tool to help people do the creative, strategic, impactful work they are best at. The goal of AI, whether agentic or generative, is to provide the options most aligned with a person’s stated goals. The employee is then empowered to take that information and make the best decision, incorporating their own expertise. The result is more effective decision-making using more comprehensive data and fewer errors. All attributed to the people who make your supply chain run.
Of course, some jobs may look different. New skillsets may be required. But that is a reality of our current market, whether companies invest in AI technologies or not. The benefit of investing in intelligent solutions is that companies can foster a bigger impact from employees without requiring more work.
5. Successful deployment is an inside job.
The final myth is an assumption that many enterprise companies make. Unlike the other myths on this list, though, few ask their solution partner about. Companies assume their team will be solely responsible for ensuring the successful deployment of their new AI tools.
We’re here to fully debunk this myth. Organizations should view their solution providers as partners, extending beyond. Whether companies lean on consultants and advisors within the solution’s team or the community of other customers, there are always people willing to help you be successful.
Buying an AI solution for your supply chain is a serious investment. It should be a major success for your business. And it can be. By utilizing the resources available to you and exercising patience with each step, you can change what’s possible for your supply chain.
