Chief Technology Officer
As Chief Technology Officer Salil Joshi drives a holistic customer journey by focusing on customer care, value realization, and world-class experience. In this role, he is responsible for Solutions Delivery, Operations, SaaS Transformation, Industry Solutions and Value-added Offerings teams that seamlessly and efficiently deliver customer value.
Prior to this role, Salil led Blue Yonder’s global Centers of Excellence (CoE) in India, Poland and Mexico, delivering profitable revenue growth to external and internal customers through unparalleled customer service, world-class talent, continuous innovation and best-in-class quality. He began his career at Blue Yonderin 1997, with leadership roles including Senior Vice President, CoE and Group Vice President, Product Development, where he led the development of JDA’s replenishment and transportation solutions. In 2004 he served as Vice President and Managing Director of the India Development Center, which is now part of JDA’s CoE and was responsible for all aspects of the operations, including recruitment, training, delivery and quality of supply chain products.
Salil has a Master of Science degree in electrical engineering from the University of Maryland and a Bachelor of Science degree in electrical engineering from the University of Mumbai.
If not driving Blue Yonder customer success, Salil would be a historian. On the weekends, he can often be found cycling.
4 Questions with Salil:
- Which core value resonates most with you?
Empathy – for two reasons. First, it’s understanding what customers are going through, and how we can help them is front and center. Second, it’s empathy for our associates. During the COVID-19 pandemic, for example, our teams were designing and architecting deployments in remote sessions for hours and days on end and delivering success, despite the challenges.
- What excites you most about working at Blue Yonder?
The people! I’ve been here for 24 years and the camaraderie, can-do attitude and collaboration is built into our DNA.
- What does your best day at Blue Yonder look like?
When customers send thank you notes about how delighted they are with us, our value, our solutions and services. That’s true success!
- How do you give back to the community?
I work for a nonprofit in India that focuses on educating primary and middle school kids that are underprivileged.