Global Retail Survey Executive Summary

Global retailers are still at the early stages of digital maturity but are ambitious to accelerate their journey. Our executive summary will give you a high-level review of the global results of the survey conducted by Warwick University in partnership with Blue Yonder. The survey took place in March and April 2020 during the height COVID-19 emergency. An additional section was added to establish the impacts and learning of the emergency for retail supply chains.