In this report from DC360 Retail, read how innovations are bridging online and in-store shopping experiences. Omni-channel is a battleground where brands can prove themselves and build trust in the conveniences they can deliver. Retailers that understand the potential to build their reputations through reliability and customer experiences, will have a key advantage in the future.
Sumit Mittal - Blue Yonder´s Sr. Product Director, Commerce, and Data Science - provides more details on page 5 about the ways the right omni-channel strategy helps customers, as well as retailers.