Tesco


Tesco produces one million planograms and 125,000 store floorplan changes annually. For over 20 years, Tesco has relied on Blue Yonder solutions to ensure the fast, accurate generation of these planograms.
More than 100 colleagues at Tesco use Blue Yonder solutions. To ensure that software knowledge and best practices are maintained, even as the workforce evolves, Tesco partnered with Blue Yonder Professional Services to create specialised user training.
Blue Yonder Professional Services helped create a library of 80 self-service training videos, available on a shared portal and mobile devices that allows users to learn a specific task quickly. A continuing self-assessment programme ensures that users can maintain a high-level of knowledge and skills.
Benefits
By replacing on-the-job learning and peer training with a customised training programme, Blue Yonder’s Professional Services team has helped capture best practices at Tesco that leads to higher-quality plans. Because Professional Services architects have expertise in both technology and education, they help Tesco users realise the full benefits of the software’s features and functionality, leading to a higher return on technology investments. The interactive, on-demand aspect of the Blue Yonder training programme makes it easy for Tesco colleagues to engage with the materials and learn independently. From the initial new-user workshop to ongoing knowledge assessments, learning has become a 360-degree experience.