2021 Retail Supply Chain Report: “New Expectations of the Supply Chain” Infographic

The “New Expectations of the Supply Chain” infographic highlight what retailers are looking for in a modern supply chain solution. The data shows that the supply chain has new requirements: a greater focus on sustainability and the ability to enhance traditional store-oriented customer order fulfillment with new and emerging methods, like direct-to-customer shipping or fulfillment from distribution centers. The infographic is based on the findings from the “Retail Supply Chain: Navigating Through Rough Waters with Improved Agility” report issued by Blue Yonder and Retail Systems Research (RSR) in December 2021. The report demonstrates retailers are slow to make progress in addressing problems associated with demand forecasting and visibility into available-to-sell inventory.