- General Merchandise
Industry Challenges
How to meet high consumer expectations across the omni-channel experience and still be profitable
New role of the store in the online shopping age
With 75% of buyers hybrid shopping, stores are increasingly used as fulfillment centers, requiring new skills, training, processes, and technology.
Fickle consumers and fluctuating seasonal demand
Successful sales driver items can turn from bestsellers to shelf warmers within days — in the event of unforeseen weather developments, for example.
Balancing availability and delivery time
The move toward online marketplaces heightens the risk of not meeting delivery times or product presentation expectations, leading to lost sales.
Blue Yonder delivers results
decrease inventory levels
increase annual and/or comp-store sales
improvement in forecast accuracy
Business Impact
Excel in supply chain with end-to-end AI-driven automation
Accurately forecast inventory
Blue Yonder’s demand planning and inventory forecast solutions improve inventory forecast accuracy, reducing out-of- stocks, and increasing on-shelf availability, providing a better shopping experience for customers.
Optimize merchandising space and logistics placement
Optimize planning at the individual store level to optimize the location, space, and customer profile of stores for optimal synergies across functions.
Unify fulfillment and returns management
Give full inventory visibility to your online shoppers, allowing them to pick and choose the best products based on fulfillment times. An accurate and real-time Available-to-Promise microservice connects with in-store fulfillment and last-mile delivery to provide the most cost-efficient fulfillment method to ensure customer satisfaction.
Capabilities
Best in class end-to-end from demand forecasting to order fulfillment
Optimize merchandising and pricing for every store
Maximize space, boost sales and profitability
Lifecycle pricing from launch to clearance
Prepare for disruption, deliver with confidence
Seamless experiences from warehouse to last mile and back
Smarter labor, flexible delivery, real-time results.
Streamline returns for increased efficiency and customer satisfaction
Transform the way you handle returns with convenient self-service for your customers and digitized returns management that’s optimized for speed and efficiency. Consolidate deliveries, block out-of-policy returns, and give store staff and warehouse operatives the guidance they need to ensure every returned item is dispositioned efficiently and always reaches the right place.
