Balance in-store and digital demand with high-quality, in-stock products by optimizing sourcing, localizing assortments and space while efficiently using store resources to ensure profitability and exceptional customer experiences.
- Grocery & Convenience
Industry Challenges
Fast, fresh, flexible: Satisfy customers, boost profits
Managing fluctuating availability and perishability
Manage fresh food supply despite short shelf life and variable factors such as climate, weather, and harvest outcomes.
Rapidly changing trends in customer preferences
Adapt to customer demand and market trends by offering curated options that leveraging data analytics on customer behaviors to create personalized shopping experiences.
Ensuring e-commerce is efficient and profitable
Optimize profitability regardless of delivery and labor costs, complex storage requirements, inventory balancing challenges, and supply volatility.
Proven results in grocery & convenience
+0%
on-shelf availability
0%
fast delivery
0% ROI*
*12 months after solution implementation
Business Impact
Integrate demand, inventory, labor, and fulfillment for responsive and sustainable processes
Optimal quality and logistics
Serve customers with fresh and high-quality items with real-time tracking and orchestration of logistics for fast distribution of perishable goods at optimal quality. With Blue Yonder you can plan, orchestrate, and adapt logistics, supply sources and warehouse management for optimal performance.
Precise forecasting for improving customer satisfaction
Smart data analysis and Blue Yonder's intelligent and AI-driven solutions enable you to achieve the right product mix to meet local preferences, the best quality at optimal cost, and the required logistics to cope with changing customer trends, market fluctuations, or seasonal influences, thus preventing misorders.
Guarantee fulfillment and win customer loyalty
To strengthen customer loyalty and trust, depend on AI designed for the supply chain for smarter warehousing, logistics, and planning for more accurate forecasting and flexible real-time decisions to guarantee fulfillment with the right products at the right time.
Capabilities
Synchronized supply chain capabilities for Grocery & Convenience
Order Management & Commerce
Accurate forecasts, happier customers, less waste
Elevate customer satisfaction and minimize waste with Blue Yonder’s AI-driven customer insights and accurate forecasting to optimize planning, merchandising, assortment, and space management to meet customer preferences and demand.
Inventory Availability
Smart inventory and logistics
Create a shared single source of truth for inventory and availability across all channels to satisfy both store visitors and digital shoppers. Ensure efficient transportation chains for perishable goods to enable on-time delivery regardless of shopping channel and at the lowest cost to serve
Allocation & Replenishment
Omni-channel engagement
Serve your customers faster and more efficiently by using our AI- and ML-based data analysis tools for precise forecasting, a true one view of inventory and accurate visualization of the flow of goods across the supply chain.
Resourcing & Labor Management
Hedging against labor shortages
Optimize your labor resource allocation with integrated automation processes that reduce the risk of labor shortages, integrate digital shopping processes, and upskill your workforce to meet changing business processes.
Retail Planning & Category Management
AI-enhanced category management
Boost customer loyalty and sales with Blue Yonder’s AI-based solutions that can identify localized demand patterns, provide customer-driven assortments, and increase profit with optimal use of warehouse and retail space and inventory replenishment.
Platform
One platform, full control
Synchronize your entire retail ecosystem within a single technology platform that brings together suppliers, logistics companies, warehouse managers, transportation, and customer service to enable extended collaboration and process orchestration.
Returns Management
Streamline returns for increased efficiency and customer satisfaction
Digitize the entire process of returns management so your customers have a convenient returns experience that delights them, while ensuring every returned item reaches the right place at the right time. Empower staff with the step-by-step instructions they need to rapidly disposition every returned item on the optimal route so you can maximize resale value.
