General Merchandise

  • General Merchandise
General Merchandise

Assortment, space, inventory, logistics, workforce — optimized in unison

Effortlessly manage everything from fresh food to fast-changing fashion to durable home goods with seamless fulfillment options from store pickup to home delivery, doing more with less.

Industry Challenges

How to meet high consumer expectations across the omni-channel experience and still be profitable

New role of the store in the online shopping age

With 75% of buyers hybrid shopping, stores are increasingly used as fulfillment centers, requiring new skills, training, processes, and technology.

Fickle consumers and fluctuating seasonal demand

Successful sales driver items can turn from bestsellers to shelf warmers within days — in the event of unforeseen weather developments, for example.

Balancing availability and delivery time

The move toward online marketplaces heightens the risk of not meeting delivery times or product presentation expectations, leading to lost sales.

Blue Yonder delivers results

Up to 0%

decrease inventory levels

Up to 0%

increase annual and/or comp-store sales

0%

improvement in forecast accuracy

Case Studies

Success stories in General Merchandise

Business Impact

Excel in supply chain with end-to-end AI-driven automation

Accurately forecast inventory

Blue Yonder’s demand planning and inventory forecast solutions improve inventory forecast accuracy, reducing out-of- stocks, and increasing on-shelf availability, providing a better shopping experience for customers.

Optimize merchandising space and logistics placement

Optimize planning at the individual store level to optimize the location, space, and customer profile of stores for optimal synergies across functions.

Unify fulfillment and returns management

Give full inventory visibility to your online shoppers, allowing them to pick and choose the best products based on fulfillment times. An accurate and real-time Available-to-Promise microservice connects with in-store fulfillment and last-mile delivery to provide the most cost-efficient fulfillment method to ensure customer satisfaction.

Capabilities

Best in class end-to-end from demand forecasting to order fulfillment

Demand Planning

Optimize merchandising and pricing for every store

Achieve customer-centric retailing with better space planning, innovative merchandising programs, and targeted price promotions that are customized for each store’s performance and demographics, all from one source of truth running your strategic planning and demand management.
Space Management

Maximize space, boost sales and profitability

Gain a comprehensive and accurate understanding of available space so your in-store teams can maximize shelf and floor space. Considering each store's physical capacity constraints, Blue Yonder’s AI-driven assortment strategies can showcase product mixes tailored to local consumer and location demographics.
Merchandising

Lifecycle pricing from launch to clearance

Gain insights necessary to keep prices competitive and help maximize profits with intelligent, fully automated pricing and promotion methodologies that work across the product lifecycle.
Inventory Optimization

Prepare for disruption, deliver with confidence

Blue Yonder's inventory planning and management capabilities optimize inventory replenishment for regular and seasonal items, enabling retailers to detect, analyze, plan, and adapt to real-time changes in supply or demand. As changes occur in the production network and consumer marketplace, AI makes distribution decisions autonomously with minimal need for human intervention.
Order Management & Commerce

Seamless experiences from warehouse to last mile and back

Deliver a flexible, streamlined and consistent shopping and returns experience from first interaction to last mile by unifying data from warehouses, distribution centers, internal and outsourced logistics networks and last-mile partners.
Resourcing & Labor Management

Smarter labor, flexible delivery, real-time results.

To attract and retain a quality workforce, understanding your team members’ needs matters—including what scheduling flexibility means to each person. Address your labor challenges with applications that provide flexible scheduling, time and attendance, simplified labor compliance, and employee self-service.
Returns Management

Streamline returns for increased efficiency and customer satisfaction

Transform the way you handle returns with convenient self-service for your customers and digitized returns management that’s optimized for speed and efficiency. Consolidate deliveries, block out-of-policy returns, and give store staff and warehouse operatives the guidance they need to ensure every returned item is dispositioned efficiently and always reaches the right place.

Industry insights

Any questions?

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