- Returns Processing
Overview
5 Ways Returns Management Reduces Costs
A digitized approach to returns processing and management can make a huge difference to a retailer’s bottom line. Here’s why.
average estimated return rate
of returns were fraudulent in 2023
average retailer costs for each return
Features & Capabilities
Returns Processing Applications
Easy-to-use Apps for Returns
Give your in-store and warehouse staff an easy-to-use software interface to manage returns promptly and efficiently.
Data-driven Instructions
Efficiently manage parcel returns based on return reason codes and SKU. Operatives are guided by step-by-step instructions to determine how best to disposition each item.
Resource-optimized Planning
Handle store returns as effectively as the warehouse with clear, guided instructions that are easy for staff to follow.
Key Benefits
What’s Possible with Returns Processing
Efficient Returns Management
Make it easier for staff to quickly handle returned parcels whether they’re in-store or in warehouses, reducing pile-ups and getting items quickly back on sale at maximum value.
Minimize Waste
Make it easy for staff to manage returns by associating disposition rules with items for the optimal outcome – resale, recycling, repair – minimizing waste and maximizing revenue.
Consistent Returns
Manage returns from any channel, storefront or front-end application in a single, consistent system for efficient scalable processing and a single view of customer data.
Work smarter with Blue Yonder
Eradicate the lack of visibility, high costs and inefficiencies that come with existing manual processes for returns management. Give your staff intuitive applications to keep returns moving both in-store and in warehouses.
Faster Returns Management
Ensure returned stock is processed rapidly and dispositioned more efficiently by coordinating stock levels across stores and distribution centers.
Easy Integrations
Immediately integrate with your existing order management and warehouse management systems and use microservices to hit the ground running.