A New Ethos for Logistics In The Era of Customer Centricity

The Wall Street Journal

This past year has brought immeasurable challenges, and the logistics industry tackled them with admirable speed while adjusting to the shocks in demand and supply patterns. Businesses everywhere have ensured critical supplies are flowing to and from important production activities. Yet, logistics decision-makers will need to change again, moving from reactionary approaches to a predict-and-pivot model.

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