Meet the demands of today’s customers with personalized, predictive and unified commerce experiences
Loyalty in today’s world starts with customer-centric experiences that deliver the right product, through the right channel, with the speed and convenience that consumers expect. From click-to-deliver, get real-time visibility and actionable insights to source, promise, and fulfill orders all while delivering seamless shopping experiences to consumers. Discover how Blue Yonder’s order management capabilities can help you gain a competitive edge.
Personalized Commerce Experiences
Enable customers to locate and reserve products for purchase with a single view of inventory availability, at the location and enterprise levels.
Deliver the right product at the right time, through the right channel with speed and convenience.
Optimize the cost to fulfill based on location, cost of merchandise, product selection, profitability, transportation and supply chain costs.
Deliver personalized experiences from the start of the shopping journey based on customer preferences and behavior.
Ensure order and fulfillment accuracy with a single source of truth for all order transactions, including visibility at each step of the order lifecycle.
Leverage actionable dashboards and intuitive workflows to efficiently execute store fulfillment orders (curbside pick up, buy online pickup-in-store (BOPIS), ship from/to store, and same day delivery/last mile) with operational excellence to meet customer expectations.
Gain actionable insights from unsupervised learning algorithms to optimize your promising and fulfillment process.